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Before using this site and the counselling service, it is important that you should acknowledge the content of this disclaimer. In the event that you do not agree with the terms of this disclaimer, please exit this site.
This site cannot guarantee stability of communication without technical difficulties. In anticipation of computer malfunction, server congestion, phone line trouble, and other technical difficulties, counsellingsolution.com promises every effort to provide the service in the timeliest manner possible.
No communication on the Internet can be guaranteed completely free from potential breach of confidentiality in transit by hackers or Internet service providers or by others who had access to the account or the computer. Rest assured that counsellingsolution.com will take every precaution practical to ensure clients privacy. Our client's privacy is one of our core values.
This service will not be liable for any damages that may be attributed to third parties, such as the payment service used or the companies that host our websites. Any person requesting our services agrees that counsellingsolution.com and the counsellor will not be held liable for any special, incidental, indirect or consequential damages or loss arising from the use or inability to use any of the services on offer.
This service is not available for any person under the age of 18 years. This site will not be responsible for the activities of minors on the Internet. This service is not for any person needing crisis-intervention or someone who may feel suicidal. For medical problems, please refer to the medical experts. This service does not replace traditional psychotherapy.
This site, information and the counselling service are at the users own risk and users agree to these terms. No psychological or medical diagnosis will be made on this site. Users should continue with any medication or treatment that they are receiving and not alter treatment because of any information they receive on this site.
The counsellor is guided by the same principals as the mental health profession in general. The counsellor is a Masters student of Sociology with specialty knowledge in counselling, not a Psychologist. The counsellor does not claim to be licensed or credentialed in the client's country of residence. If the client's country of residence has laws regulating with whom the client may seek counselling or therapy online, the client is responsible for informing themselves and in complying with such laws. South African laws govern counsellingsolution.com.
In general counsellingsolution.com
have a refund policy due to the nature of the service offered.